FAQ

Q: What output video formats can Sothink DVD Ripper convert DVD to?

A: Sothink DVD Ripper supports converting DVD to video AVI, WMV, MP4, MPG, 3GP, 3G2, FLV, F4V, MKV, MOV and SWF.

 

Q: How can I get the right and suitable DVD to video conversion resolution for my portable device?

A: Sothink DVD Ripper pre-set various target profiles to meet different video formats and devices needs. The output video ripped from DVD could be fully compatible with all popular devices like iPod, iPhone, iPad, PSP, Apple TV, PS3, XBOX 360, Zune, etc. Just go to select one profile in the program and you will definitely get the right and suitable resolution for your video.

However, besides the pre-set profiles, you may also customize the video properties according to your special needs by your own.

For more details about Profile, please click here >>

 

Q: How to know I'm using the latest version? And how to update?

A: Sothink DVD Ripper supports automatically checking for update and the time interval of checking is able to be set by yourself. Besides that, Sothink DVD Ripper also allows you directly checking for updates. Click Help in the Menu and select "Check for Updates" from the pop-up list. And then you will link to check the update information on SothinkMedia website.

 

Q: What information should I offer you to solve my problem?

A: As to asap to find out the problem you met, you are suggested to describe all the details about the problem and inform us what your system configuration is, how you operated and what error occurred as well. If possible, you'd better send us your files for investigation. 

For support address, please click here >>