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FAQ

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What is Sothink Quick Launcher?

Sothink Quick Launcher is an All-In-One launcher that installs the Sothink Media Toolkit once and for all, including Sothink DVD Copy, DVD Ripper, Blu-ray Copy, Blu-ray Ripper, DVD Creator, Blu-ray Creator, Video Converter, and Blu-ray to DVD Converter. However, it allows users to launch only the product they want to use.

How to activate Sothink products?

Please refer to the “Activate Products” section at our support page.

What kind of payment methods do you accept?

Currently, we accept American Express, JCB, Maestro, goripay, Visa Electron, VisaCard, MasterCard, and Alipay.

Where can I get the full price list of Sothink Products?

The prices of all Sothink products include the 1-year prices and lifetime prices, and they are available at http://www.sothinkmedia.com/order.htm

What should I do if I have problem when ordering with credit card?

Try to use another browser and redo it. If the problem cannot be addressed, maybe you would like to call your credit card issuing bank for help. Or, simply try with another credit card, if you have more than one.

What if I want no menu added into the final DVD?

If you do not need a DVD menu appears on your final DVD, you can simply select the No Menu option when it directs you to the menu selection part. To keep in mind, the DVD without a menu added will play back according to the original sequence how you added the video sources.

What if I want no menu added into the final Blu-ray?

If you do not need a Blu-ray menu appears on your final Blu-ray, you can simply select the No Menu option when it directs you to the menu selection part. To keep in mind, the Blu-ray without a menu added will play back according to the original sequence how you added the video sources.

How and where to change the audio channel?

For that target, please go to Advanced Settings>Audio>Channels, and then change the audio channel into the one supported by your device. Choices such as Mono, Stereo, Dolby Surround/ProLogic, Dolby ProLogic II, and 5.1 multichannel are available.

How and where to change the audio codec?

For that target, please go to Advanced Settings>Audio>Codec, and then change the audio codec into the one supported by your device. Choices such as MP3, AAC, and AC3 are available.

How and where to change the encoding method?

For that target, please go to Advanced Settings>Video>Encoding Method, and then select your wanted encoding method to convert. Currently, there are three options available, Fast encoding (1-pass), CRF, High quality encoding (2-pass). To remind you that compared to the Fast encoding method (1-pass), the other two choices may take the a little bit longer to convert a same title.

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