Reply to topic  [ 6 posts ] 
movie ded has stopped working 
Author Message

Joined: Wed Apr 18, 2012 3:33 pm
Posts: 5
movie dvd maker worked fine for awhile but now it stopped. After i choose a file, click burn it starts..It continues to work till the final stages.. when "initailizing screen comes up, i get the massage.
"A problem caused the program to stop working correctly. Windows will close the program & notify you if a solution is available. No matter what I have tried, deleting sothink & downloading a new copy.. the same thing happens.

I am using Windows 7 home premium.
system type.....64 bit operating system


Wed Apr 18, 2012 3:50 pm
Profile

Joined: Tue Dec 20, 2011 5:37 am
Posts: 22
----------------
To riverposie :arrow:
----------------

Please make sure that you are using the latest version of Sothink Movie DVD Maker -- v3.7.

Besides, please advise whether the problem is with every file or some specific files? Please try converting the file to your computer without burning it to check whether the same problem still exists.

We suggest that you write to support@sothinkmedia.com to describe the problem in details; it is more convenient for us to communicate via email.

Have a nice day~! :D


Thu Apr 26, 2012 6:59 am
Profile

Joined: Fri Aug 03, 2012 7:53 am
Posts: 1
I don't know. Just reboot the computer. It always helps! :D


___________
thesudokugame.net


Fri Aug 03, 2012 7:59 am
Profile

Joined: Wed Apr 18, 2012 3:33 pm
Posts: 5
i re-booted it several times..that doesnt do anything..


Fri Aug 03, 2012 1:57 pm
Profile

Joined: Tue Jun 19, 2012 5:57 am
Posts: 12
I'm sorry, if you encounter this issue next time, please close Movie DVD Maker, download and unzip the package below to your desktop, then run "patch.bat".
If it is of no avail, please contact us at support@sothinkmedia.com.


Attachments:
patch.zip [184.39 KiB]
Downloaded 240 times
Wed Nov 28, 2012 8:12 am
Profile

Joined: Tue Dec 20, 2011 5:37 am
Posts: 22
----------------
To zeeshan :arrow:
----------------

Thanks for your interest in Sothink products!

We appreciate any feedback from you!

Have a nice day! :D


Thu Jan 24, 2013 5:32 am
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 6 posts ] 

Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group
Designed by ST Software for PTF.