1. Instructions about receiving registration key instantly after purchase >>
2. What can I do to contact Customer Support if I get no response from them after submitting my request / writing an email?
First of all please kindly check if mails from Sothink are in your spam folder; make sure that firstname.lastname@example.org is white listed. Please also try to write to us from other email addresses.
If the above information does not help, you may telephone us via +86 27 67848991 ( Office hours: 9:00 a.m. ~ 5:00 p.m. (GMT+8:00)).
Error screenshot URL: (Upload it if not available )
Error Webpage URL: (Upload it if not available )
URL of original and output files: (Upload it if not available )
* Detailed description:
(Please write down detailed steps and information here to help us reproduce the problem)
Registration confirmation:(Some service required to make registration confirmation process in advance. Please fill in your registration information below. If not available, leave them blank and it won’t prevent you from getting back from support.)