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If you can not find an answer from those resources, please try to submit your support requests below and send it to our Customer Support. All fields marked with red asterisk * are mandatory, please fill them out.
Please note as much as detailed information and relevant files about your query can help us speed up processing your ticket.

Importance (Please read carefully before submitting your request):

    1. Instructions about receiving registration key instantly after purchase >>

    2. What can I do to contact Customer Support if I get no response from them after submitting my request / writing an email?

    First of all please kindly check if mails from Sothink are in your spam folder; make sure that support@sothinkmedia.com is white listed. Please also try to write to us from other email addresses.

    If the above information does not help, you may telephone us via +86 27 67848991 ( Office hours: 9:00 a.m. ~ 5:00 p.m. (GMT+8:00)).


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